Returns & Damage
We can replace orders within 15 days of its delivery as shown on the tracking website if they are damaged upon receipt.
Please email us at firstname.lastname@example.org
We reserve the right to refuse a replacement if the above conditions are not met.
We can cancel unshipped orders or if the product is not available. Refund does NOT apply if you simply do not like the product.
Contact support immediately at email@example.com
Pay for return shipping.
Send product back to the factory for validation and improvement.
Once all completed. A refund will be applied to the same payment method used.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gasses.